Legal

The Company Behind aksa

aksa jewels is a jewellery brand owned and operated by Grandeur Ventures International.

Grandeur Ventures International is responsible for the operation of the aksa jewels brand and its online store.

Business Details

Brand Name: aksa jewels

Legal / Company Name: Grandeur Ventures International

Registered Office:
79-B, Suryadev Nagar,
Indore, Madhya Pradesh – 452009,
India

Website: aksajewels.in

Email: business@aksajewels.com

Phone: +91 99778 18186

GSTIN: 23ABEFG4565B1ZS

Customer Support

For enquiries relating to orders, products, shipping, returns, exchanges, refunds, or any other customer-service matters, please contact us using the details below.

Email: business@aksajewels.com

Phone: +91 99778 18186

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)

We aim to respond to customer enquiries within 24 hours on business days.

Grievance Redressal

At aksa jewels, we are committed to addressing customer concerns with care, transparency, and fairness.

If you have a complaint or grievance relating to a purchase, product, order, delivery, refund, exchange, or any other aspect of our services, you may contact our designated grievance representative.

Grievance Officer: Mr. Akshat Patidar

Designation: Grievance Officer

Email: business@aksajewels.com

Phone: +91 99778 18186

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)

We will make reasonable efforts to acknowledge and resolve consumer grievances within the timeframes prescribed by applicable Indian laws and regulations.

Legal Jurisdiction

aksa jewels is a brand of Grandeur Ventures International, operating from India. This website is intended for customers purchasing within India.

Your use of this website and any purchases made through it are subject to our Terms & Conditions, Privacy Policy, Shipping & Delivery Policy, and Return & Exchange Policy.

Governing Law: Republic of India

Jurisdiction: Indore, Madhya Pradesh, India, subject to applicable law.