At aksa, we respect your privacy and are committed to protecting your personal information in accordance with applicable Indian privacy and data protection laws.
Information We Collect
We may collect the following information when you use our website or place an order:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order history
• IP address and browser information
How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Send order updates and important communications
• Prevent fraud and protect the security of our website
• Improve our website, products, and services
• Comply with applicable legal and regulatory obligations
Payment Information
Payments are securely processed by third-party payment providers. We do not store your complete payment details.
Cookies
Our website uses cookies to:
• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Support marketing activities
You may manage or disable cookies through your browser settings.
Sharing of Information
We may share your personal information with trusted third parties where necessary to operate our business and provide our services, including:
• Shipping and delivery providers
• Payment processors
• Shopify and other technology service providers
• Analytics providers
• Legal or regulatory authorities when required by law
We do not sell your personal information to third parties.
Your Privacy Rights
Subject to applicable Indian laws, you may have rights regarding your personal information, including the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information, where applicable
• Withdraw consent where processing is based on consent
• Raise concerns regarding the processing of your personal information
To exercise your privacy rights or ask any questions about your personal information, contact us at:
business@aksajewels.com
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, and comply with applicable legal, tax, accounting, and business requirements.